Privacy policy
PRIVACY POLICY
Last updated: August 17, 2026
CROWN MODE LLC operates Crown Mode and the website https://wearecrownmode.site.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, make a purchase, create an account, communicate with us, or otherwise use our services.
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.
PERSONAL INFORMATION WE COLLECT
Depending on how you interact with Crown Mode, we may collect the following categories of information:
CONTACT INFORMATION
This may include your name, email address, telephone number, billing address, and shipping address.
ORDER AND TRANSACTION INFORMATION
This may include products viewed, products added to your cart, purchases, returns, exchanges, cancellations, order history, and transaction details.
PAYMENT INFORMATION
Payment information may include your chosen payment method, payment confirmation, billing information, and limited payment details.
Complete payment card information is generally processed by Shopify and our authorized payment providers rather than stored directly by Crown Mode.
ACCOUNT INFORMATION
If you create an account, we may collect your username, password, preferences, saved addresses, and account settings.
CUSTOMER COMMUNICATIONS
We collect information you provide when you contact customer support, submit a form, leave a review, respond to a survey, or otherwise communicate with us.
DEVICE AND USAGE INFORMATION
We may collect information about your browser, device, operating system, IP address, network connection, unique identifiers, pages viewed, links clicked, and how you interact with our website.
COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may use cookies, pixels, tags, software development kits, and similar technologies to:
• Operate the website
• Remember your preferences
• Keep products in your shopping cart
• Analyze website traffic
• Prevent fraud
• Measure advertising performance
• Provide relevant marketing and advertising
You can manage cookies through your browser settings or through any cookie preference tool available on our website. Disabling certain cookies may affect website functionality.
SOURCES OF PERSONAL INFORMATION
We may collect personal information:
• Directly from you
• Automatically through our website
• From Shopify and payment providers
• From shipping and fulfillment partners
• From advertising and analytics partners
• From social media platforms
• From fraud prevention and security providers
• From other service providers acting on our behalf
HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• Process payments and fulfill orders
• Provide shipping and delivery updates
• Manage returns, refunds, and exchanges
• Create and manage customer accounts
• Provide customer service
• Detect and prevent fraud
• Protect our website, customers, and business
• Improve our products, services, and website
• Personalize the shopping experience
• Send promotional communications where permitted
• Display and measure advertising
• Comply with legal and regulatory obligations
• Enforce our policies and Terms of Service
• Resolve disputes and legal claims
MARKETING COMMUNICATIONS
If you subscribe to our marketing communications, we may send promotional emails or messages about products, offers, and store updates.
You can unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email.
Even after unsubscribing, we may continue sending non-promotional communications concerning your orders, account, security, or customer-service requests.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to:
SHOPIFY
Our store is hosted by Shopify. Shopify processes information needed to operate the website and provide e-commerce services.
PAYMENT PROVIDERS
Payment processors collect and process information required to complete transactions and prevent fraudulent payments.
FULFILLMENT AND SHIPPING PARTNERS
We provide necessary order and contact information to warehouses, fulfillment partners, shipping companies, and local delivery providers.
BUSINESS AND MARKETING PARTNERS
We may work with analytics, advertising, email, SMS, and marketing providers to understand website performance and promote our products.
PROFESSIONAL AND TECHNICAL SERVICE PROVIDERS
We may disclose information to hosting providers, IT providers, customer support platforms, accountants, legal advisers, insurers, and fraud prevention services.
LEGAL AND BUSINESS PURPOSES
We may disclose information when necessary to:
• Comply with applicable law or valid legal process
• Respond to government or law enforcement requests
• Protect our rights and the rights of others
• Investigate fraud, security incidents, or policy violations
• Complete a merger, acquisition, financing, restructuring, or sale of business assets
We do not require service providers to use personal information for purposes unrelated to the services they provide to us.
PERSONALIZED ADVERTISING
Depending on your location and applicable law, certain advertising disclosures may be considered “sharing,” “selling,” or processing for targeted advertising.
Where required, you may opt out through our cookie preference tool or by contacting support@wearecrownmode.site.
RELATIONSHIP WITH SHOPIFY
Shopify collects and processes information about your access to and use of our store.
Information submitted through our website may be transmitted to Shopify and other service providers operating in countries outside your country of residence.
You can learn more about Shopify’s privacy practices at:
THIRD-PARTY WEBSITES
Our website may contain links to websites or platforms controlled by third parties.
We are not responsible for the content, security, or privacy practices of those third parties. Please review their policies before providing them with personal information.
CHILDREN’S PRIVACY
Our services are not intended for children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact support@wearecrownmode.site to request its deletion.
SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no electronic transmission or storage system is completely secure. We cannot guarantee absolute security.
DATA RETENTION
We retain personal information for as long as reasonably necessary to:
• Provide our services
• Maintain customer accounts
• Complete transactions
• Meet legal, accounting, and tax requirements
• Resolve disputes
• Prevent fraud
• Enforce our agreements
Retention periods vary depending on the type of information and applicable legal obligations.
YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Receive a portable copy of certain information
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Opt out of targeted advertising or certain information sharing
• Appeal a decision concerning a privacy request
• File a complaint with a data protection authority
These rights are not absolute and may be subject to legal exceptions.
To submit a privacy request, email support@wearecrownmode.site.
We may need to verify your identity before completing the request. Authorized agents may be required to provide proof that they are permitted to act on your behalf.
INTERNATIONAL TRANSFERS
Your information may be transferred to, processed, or stored in countries other than your country of residence.
Where required, we use recognized legal safeguards for international transfers, such as contractual protections or other approved transfer mechanisms.
COMPLAINTS
If you have concerns about how we process your information, contact us first at support@wearecrownmode.site.
Depending on your jurisdiction, you may also have the right to complain to your local data protection authority.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes to our business practices, services, technology, or legal obligations.
We will publish the revised policy on this page and update the “Last updated” date.
CONTACT US
For privacy questions or requests:
CROWN MODE LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@wearecrownmode.site
Website: https://wearecrownmode.site