Shipping policy
SHIPPING POLICY
Last updated: August 17, 2026
Thank you for shopping with Crown Mode. This Shipping Policy explains how orders placed through https://wearecrownmode.site are processed and delivered.
ORDER PROCESSING
Orders are normally processed within 2–3 business days after payment has been successfully completed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During sales, holidays, product launches, or periods of high demand, processing may require an additional 2–3 business days.
SHIPPING CONFIRMATION AND TRACKING
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Please allow up to 3 business days for the carrier’s tracking system to update after receiving the tracking information.
ESTIMATED DELIVERY TIMES
After your order has been processed, standard delivery usually takes approximately 5–10 business days.
Delivery times are estimates and are not guaranteed. Delivery may take longer because of:
• Customs inspections
• Carrier delays
• Incorrect or incomplete addresses
• Severe weather
• Public holidays
• Local postal delays
• Events outside our reasonable control
SHIPPING CARRIERS
We work with international and local shipping partners. Depending on the destination and fulfillment location, your order may be shipped through carriers such as 4PX, YunExpress, USPS, or another available delivery partner.
SHIPPING COSTS
Shipping costs, when applicable, are displayed during checkout before you complete your purchase.
Free shipping promotions may be subject to specific conditions, destinations, or minimum purchase amounts.
CUSTOMS, DUTIES, AND IMPORT TAXES
International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.
Unless stated otherwise during checkout, these charges are the customer’s responsibility. Crown Mode does not control or determine customs charges.
INCORRECT SHIPPING INFORMATION
Customers are responsible for entering a complete and accurate shipping address.
If you notice an error in your address, contact us immediately at support@wearecrownmode.site.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
If an order is returned because the customer provided an incorrect or incomplete address, refused the delivery, or failed to collect the package, the customer may be responsible for additional shipping costs.
DELIVERED BUT NOT RECEIVED
If tracking shows that your order was delivered but you cannot locate it, please:
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Check around the delivery location.
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Ask household members or neighbors.
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Contact the shipping carrier.
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Contact us at support@wearecrownmode.site.
Please report delivery problems as soon as possible. Crown Mode is not responsible for theft or loss occurring after a carrier has confirmed successful delivery, except where required by applicable law.
LOST OR DAMAGED PACKAGES
If your package appears to be lost or arrives damaged, contact us at support@wearecrownmode.site with:
• Your order number
• A description of the problem
• Photographs of the package and product, when applicable
We will review the situation with the carrier and work toward an appropriate resolution.
MULTIPLE PACKAGES
Products from the same order may occasionally be shipped separately. If this occurs, you may receive more than one package and tracking number.
ORDER CANCELLATIONS
If you want to cancel an order, contact us immediately at support@wearecrownmode.site.
We cannot guarantee cancellation after an order has been processed or transferred to a shipping carrier.
CONTACT US
For shipping questions, contact:
CROWN MODE LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@wearecrownmode.site
Website: https://wearecrownmode.site